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Cancellation Policy

To ensure the best experience for all my clients, please review and adhere to the following policies: Payment Policy Advance Payment: Bootcamp block is paid for in full, in advance. If you wish to cancel your place and receive a refund, you must do so prior to the block starting to receive a full refund. Any cancellations after the block has started will not be refunded. The block entitles you to access 18 classes over a 6 week pre-defined period (3 classes per week). No discounts or refunds will be made if you are unable to attend a class. Cancellation Policy: I require a minimum of 12 hours’ notice for any cancellations or rescheduling of sessions. This ensures I can plan the sessions effectively. Late arrivals If you arrive late for a session, the session will still end at the scheduled time. This ensures that other clients are not inconvenienced. Health and Safety: You will have completed a Physical Activity Readiness Questionnaire (PARQ) form when booking your initial session. Please inform me of any new/ changes to medical conditions, injuries, or health concerns prior to starting a session. It is your responsibility to ensure you are physically fit to participate in the training sessions. If your PARQ form highlights a referral for any condition it is your responsibility to ensure you seek advice from the relevant professional. Commitment to Results: Consistency is key to achieving your fitness goals. I encourage you to attend all scheduled sessions, and if you want any advice on tailored goals, then speak to me about 121 coaching.